What is Mobile Device Management?
Mobile Device Management (MDM) is software that allows organizations to secure, monitor, and manage smartphones, tablets, and laptops. Whether devices are company-owned or employee-owned (BYOD), MDM ensures company data remains protected while enabling employees to work from anywhere.
With MDM, you can enforce security policies, deploy applications, configure settings remotely, and instantly wipe data from lost or stolen devices.
Why MDM Matters
Modern work happens everywhere:
- Remote employees access email and files from home
- Field workers use tablets for customer information
- Executives read confidential documents on phones during travel
- Everyone expects to work from personal devices
Without MDM, you have no visibility or control over company data on these devices. A lost phone could expose customer data. A stolen laptop could provide network access. A compromised device could spread malware.
Platforms We Support
Mobile Devices
Laptops
MDM Platforms
Key Features
Remote Wipe Featured
Lost or stolen device? Wipe company data instantly from anywhere.
Show details Hide details
Full device wipe or selective wipe of company data only. Triggered immediately through the management console. Protects sensitive data even if the device is never recovered.
Security Policies
Enforce passcodes, encryption, and security settings automatically.
Show details Hide details
Require strong passcodes, biometric authentication, and device encryption. Block jailbroken/rooted devices. Ensure security compliance across all managed devices.
App Management
Deploy, update, and remove applications remotely.
Show details Hide details
Push required apps automatically. Create a company app catalog. Block unauthorized applications. Ensure employees have the tools they need.
Work-Personal Separation
Keep company data separate from personal apps and content.
Show details Hide details
Containerization creates a secure work profile. Company data stays encrypted and controlled. Personal data stays private. Ideal for BYOD policies.
Device Tracking
Locate devices for asset management and recovery.
Show details Hide details
Track device location (when enabled). Useful for finding lost devices and understanding device distribution across locations.
Configuration Profiles
Automatically configure email, Wi-Fi, and VPN settings.
Show details Hide details
New devices automatically receive email configuration, Wi-Fi credentials, VPN settings, and other profiles. No manual setup required.
MDM Capabilities
Device Security
- Passcode enforcement - Require strong passcodes/PINs
- Encryption - Ensure device storage is encrypted
- Biometric requirements - Enable Touch ID/Face ID
- Jailbreak detection - Block compromised devices
Remote Management
- Remote wipe - Erase data on lost/stolen devices
- Remote lock - Lock device immediately
- Password reset - Reset device passcodes remotely
- Device location - Track device location
Application Control
- App deployment - Push required apps automatically
- App removal - Remove unauthorized applications
- App catalog - Provide approved app library
- App configuration - Pre-configure app settings
Configuration Management
- Email setup - Auto-configure Exchange/M365/Google
- Wi-Fi profiles - Push Wi-Fi credentials
- VPN configuration - Set up VPN automatically
- Certificates - Deploy authentication certificates
BYOD Considerations
Bring Your Own Device programs require careful balance:
Company Concerns
- Protect company data
- Ensure security compliance
- Maintain ability to remove data
- Prevent data leakage
Employee Concerns
- Personal privacy
- Don’t want employer controlling their device
- Keep personal data separate
- Device remains theirs
The Solution: Containerization
Modern MDM creates a separate “container” for work:
- Company apps and data in encrypted work profile
- Personal apps and data completely separate
- IT can only see/manage work container
- Remote wipe removes work data only
Frequently Asked Questions
What's the difference between MDM and MAM?
MDM (Mobile Device Management) manages the entire device—policies, apps, and configurations. MAM (Mobile Application Management) manages only specific apps and their data. Many solutions offer both. For company-owned devices, full MDM makes sense. For personal devices (BYOD), MAM/containerization is often preferred.
Can employees use personal devices for work?
Yes, MDM supports BYOD (Bring Your Own Device) with proper controls. Work data is contained in a separate, encrypted profile. We can wipe company data without touching personal photos and apps. The employee's privacy is maintained while company data is protected.
Will MDM let you spy on employees?
MDM provides device management, not surveillance. We can see device info, installed apps, and compliance status—but not personal messages, browsing history, or photos (unless those are in the work container). Transparency policies should clearly communicate what's visible.
What happens when an employee leaves?
We remotely wipe company data and profiles. For corporate-owned devices, we can perform full device wipe. For personal devices, we remove only company data—personal content remains. Access to company resources is revoked immediately.
Does MDM work internationally?
Yes, cloud-based MDM works anywhere with internet connectivity. Devices can be managed whether they're in your office or traveling internationally. Just ensure compliance with local privacy regulations.
What if someone refuses to enroll their personal device?
For personal devices, enrollment is typically optional. Employees who don't enroll may be restricted from accessing company email and apps on that device. Policies vary by organization—we help you find the right balance.